FAQ
Shipping and Delivery
Q: What are your shipping options and costs? A: We offer standard shipping and the cost starts at $4.69
Q: How long will it take to receive my order? Usually, it takes 3–8 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated at 3 - 4 business days
Product Information
Q: What materials are your t-shirts made from? Please see each product individually for materials.
Q: How should I care for my t-shirt? A: Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Sizing and Fit
Q: How do I choose the right size? A: Please refer to our size chart on each product page for detailed measurements. If you’re between sizes, we suggest ordering the next size up for a comfortable fit.
Q: Do your t-shirts run true to size? A: Yes, our t-shirts are designed to run true to size. For a relaxed fit, consider ordering one size larger.
Returns and Exchanges
Q: What is your return policy? A: We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at michael@njshirtshop.com.
Q: How do I initiate a return or exchange? A: Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Ordering and Payment
Q: What payment methods do you accept? A: We accept all major credit cards, PayPal, and Apple Pay.
Q: Can I modify or cancel my order after it has been placed? A: Sorry, orders are automated and initiated immediately and are not able to be cancelled.
Miscellaneous
Q: Can I suggest a new design or location for your t-shirts? A: Absolutely! We love hearing from our customers. Please visit our Contact page to send us your suggestions.